Customer satisfaction was heralded by everyone, and all parties benefited from the user-friendly website and online business management application created by AVGN.
Services Utilized
User Personas and Scenarios
Information Architecture Development
Wireframe Development
Concept Development and Prototyping
Visual Design
Client-Side Development
Server-Side Development
Quality Assurance and Deployment
Search Engine Optimization

"...the website and business processing tools they have designed and launched for us is exactly what we want and their service made every step of the process simple..."

— Oleg Ardashev, CEO at DelEx Worldwide Logistics

Lovely logistics
DelEx, based at the JFK airport in New York City, is a world leader in moving cargo safely and efficiently around the world. They hired AVGN Systems to create a completely new website, offering a custom designed content management system (CMS) especially equipped for DelEx purposes. After careful planning and friendly cooperative meetings, AVGN produced for them more than they could have imagined. An added bonus, the tools created for the public website were so useful, that the employees and partners at DelEx began to utilize them on a daily basis.

Making work easier
AVGN also created for DelEx an internal online business management application that makes it a pleasure to manage every single business operation the company undergoes. No matter if they are in the office, meeting with customers in the field or out on a delivery, this multi-user application lets a partner put in a login id, and access precise details about each individual case. So when someone in Germany adds a comment or photo to a particular shipment, a message will appear on the screen of the agent in charge of the shipment.

A prime example
When the recession hit a small zoo in the Midwest US, they were forced to close their doors. They sold their animals to other zoos internationally. DelEx provided the best options for shipping their animals safely and affordably to their new homes. Using the AVGN created interactive quotation form, which expands differently for each user, they were able to easily arrange for the shipment of their items.

DelEx has offices all over the world, so AVGN created a multi-lingual interface to help cross language barriers for the clearest communication possibilities. Because of this, Vincent at the DelEx headquarters in New York was seamlessly able to arrange for the animals to be forwarded to their respective destinations. AVGN made this process super fast and remarkably simple.

Easy to keep track
Throughout the transport process, the animal keepers were able to choose the useful tools option created by AVGN on the DelEx website, to keep accurate track of each animal shipment.

Vincent was relieved that AVGN had designed a safe and secure program, operating at the highest speeds, which allowed him to facilitate such an experience for these customers.

Finishing touches
As each animal arrived, DelEx utilized the AVGN created packaging database to make sure that the veterinarian and customs papers and procedures went smoothly. Customer satisfaction was heralded by everyone, and all parties benefited from the user-friendly website and internal business management applications created by AVGN. DelEx could not be happier with their new site, and the speed and ease with which their business is operated makes life better for their customers and employees alike.

Contact us today to discuss, brainstorm or just get going on solving your technology challenges.